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Privacy Policy – Tri-Cities Heating & Air Co.

At Tri-Cities Heating & Air Co., protecting your privacy is a top priority. We are a trusted residential HVAC contractor specializing in heating and air conditioning repair, installation, and maintenance. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our HVAC services.

  1. Information We Collect

When you contact us or schedule heating and cooling services, we may collect personal details including:

  • Name, email, phone number
  • Service requests for AC repair, furnace installation, or HVAC maintenance
  • Billing and appointment information

Collecting this data helps us provide efficient, reliable home comfort solutions tailored to your needs.

  1. How We Use Your Information

Your information is used to:

  • Schedule and manage residential HVAC service appointments
  • Respond to inquiries about air conditioning and heating installation
  • Provide preventative maintenance plans and seasonal HVAC tips
  • Offer timely updates for emergency HVAC repair services

  1. Data Protection and Security

As a licensed and insured HVAC contractor, we prioritize your data security. We use industry-standard practices to prevent unauthorized access, ensuring your home heating and cooling service information remains safe.

  1. Sharing Your Information

We do not sell or rent your personal information. Information may only be shared with trusted service partners when necessary to deliver professional HVAC services or comply with legal requirements.

  1. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience, track service inquiries, and deliver HVAC tips, AC repair advice, and maintenance reminders. This ensures you receive relevant content about heating and cooling systems.

  1. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you
  • Request updates or corrections
  • Opt-out of marketing communications while still receiving essential HVAC service updates

  1. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our residential HVAC services or regulatory requirements. We encourage you to review this page regularly.

  1. Contact Us

For questions regarding our Privacy Policy or our residential HVAC solutions, contact Daniel Banker at Tri-Cities Heating & Air Co. via our contact form, email, or phone. We are committed to delivering professional heating and air conditioning services while keeping your information safe.